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Understand the Terms Before You Start

These terms set out how your ski99 account works — what you agree to when you register, how deposits through DANA, OVO, and GoPay are handled, and the rules that keep the platform fair for everyone.

Account holder rulesDANA, OVO, GoPay deposit termsEligibility by regionFair-use policyAccount security obligations
ski99 Understand the Terms Before You Start
REACH US DIRECTLY

Contact Us About Your Terms Query

If a clause in these terms is unclear, or you believe an action was taken against your account incorrectly, reach out through any of the channels below. Our support team handles terms-related queries including account status, payment disputes involving DANA, OVO, or GoPay, and eligibility questions for players in regions like Denpasar.

Live Chat Open the chat widget from any page on ski99 to raise a terms or account query directly with our support team.
Email Support Send a detailed message about your account, a deposit dispute, or a clause you want clarified — we respond in writing so you have a record.
Account Help Centre Log in and visit the Help section to submit a formal request tied to your account ID — useful for withdrawal reviews or suspension appeals.
HOW WE HANDLE THIS

Our Commitments Under These Terms

These terms are not just a legal formality — they describe how we operate your account day to day. Here is how we put each commitment into practice, from the moment you register through to how we handle any account closure request.

Account Security

We use encrypted connections across ski99 and require OTP verification for sensitive actions like password changes or large withdrawal requests tied to your wallet.

Data Handling

Account data you submit — including your DANA, OVO, or GoPay wallet details — is stored securely and used only for transaction processing and identity verification.

Terms Changes

When we update these terms, the revised version is published at ski99 with a clear effective date. Continued use of your account after that date means you accept the changes.

Requesting Account Changes

To close your account, update your linked wallet, or request a data review, contact support via live chat or email with your account ID and the specific request.

Common Questions About Our Terms

These are the questions we hear most often about how our terms apply to real account situations — deposits, suspensions, wallet changes, and eligibility.

No. The same deposit and withdrawal terms apply regardless of which wallet you use. DANA, OVO, and GoPay are all subject to the same review process and account-linking rules.

Your balance is held during a review period. We assess the reason for suspension first; if no breach is confirmed, the balance is released to your linked wallet after verification.

No. These terms prohibit account sharing. Each account must belong to one registered individual. Sharing an account is grounds for suspension and forfeiture of any pending withdrawals.

Access depends on local law and the region you are in. If you are unsure whether ski99 is available in your area, check with your local regulations or contact our support team.

The current version is always published at ski99. We recommend checking this page periodically. Continued account use after an update takes effect constitutes acceptance of the revised terms.

Contact us via live chat or email with your account ID and a clear description of your concern. We review each case individually and respond in writing with our findings.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.