Reference

Know the Rules Before You Start

These legal terms set out how ski99 operates for you in Indonesia — covering account conditions, how we handle your data, and what rights you hold when using DANA, OVO, or GoPay to move funds.

Account TermsData & PrivacyDANA, OVO, GoPay Wallet RulesJurisdiction NoticeYour Rights
ski99 Know the Rules Before You Start
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

We take the security of your account and the data tied to it seriously. From the moment you register, your personal information and wallet details — whether linked to DANA, OVO, or GoPay — are held under strict access controls. Here is how we handle the four areas that matter most.

Data Handling We collect only the information needed to operate your account and process wallet transactions. Your data is not sold to third parties and is used solely for account management and fraud prevention.
Cookies and Tracking We use cookies to keep your session active, remember your language preference, and analyse how the platform performs. You can manage cookie settings through your browser at any time.
Account Security Login to your account uses a one-time PIN sent to your registered mobile number. If you notice an unrecognised login, use the account lock option immediately and contact live chat.
Data Retention and Requests We retain your account data for as long as your account remains active and for a period after closure as required by applicable rules. To request access to or deletion of your data, contact us via email with your account ID.
LEGAL CONTACT PATHS

Reach Us for Policy Questions

If you have a question about these legal terms — whether it is about account eligibility, a data request, or how a specific wallet rule applies — our support team is the right first stop. We handle legal and policy queries through the same channels as account support, so you do not need a separate route.

Live Chat Open the chat widget from your account dashboard. A support agent will handle policy questions including data requests and account rule clarifications during staffed hours.
Email Support Send detailed legal or data-related queries to our support email. Include your registered account ID so we can locate your record and respond accurately.
Account Help Centre The Help Centre inside your account dashboard covers common legal questions — wallet verification steps, account suspension appeals, and data-handling queries are all documented there.

Common Questions About These Terms

Below are the questions we see most often when it comes to legal terms, account rights, and data. If your question is not here, reach out through live chat or email.

Access depends on local law and is available only where local law permits. We recommend checking whether online betting platforms are permitted in your specific region before opening an account.

We collect your name, contact details, and wallet information — such as your DANA, OVO, or GoPay account reference — to verify your identity and process transactions securely.

Send a request via email with your registered account ID. We will confirm receipt and respond within a reasonable period as required by applicable data rules in your region.

After closure, we retain your data for a period required under applicable regulations. You can request details about the specific retention period by contacting our support team directly.

Yes. Accounts showing signs of fraud, misuse of DANA, OVO, or GoPay payment rails, or repeated policy violations may be suspended while we investigate. You will be notified through your registered contact details.

We display a change notification inside your account dashboard when terms are updated. Continuing to use the platform after the notice date means you accept the updated version.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.